Your Questions, Answered

  • No. This is a digital download only. No physical print or frame will be shipped.

    Which means instant product!

  • After checkout, you’ll receive access to download your file via email.

  • Files are setup to be printed up to A2 with 300dpi quality.

  • The Pooch Portrait does NOT offer custom portraits. We aim to offer quick downloads for our customers.

  • No. Files are for personal use only and cannot be resold, redistributed or used commercially.

  • Because this is a digital product, refunds are not available once the file has been purchased.

  • YES you can, we aim to have EVERY dog species to choose from so if yours is not available, please send us a message on Instagram and we will make sure your breed is available.

    As a bonus if your dog is the first of that breed, your download is FREE provided you send us an approved image of your Pooch.